UX Audits for E-commerce
Identify what’s costing you sales—and how to fix it
We carry out detailed UX audits for Magento and Shopify stores—pinpointing friction, confusion, and missed opportunities across your site.
The result is a clear, prioritised roadmap to improve conversion and revenue.
The Problem
Most e-commerce stores lose sales due to:
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Confusing navigation and user journeys
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Poor product page structure
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Weak calls to action
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Lack of trust signals
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Inconsistent mobile experience
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Slow page load times
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Too many distractions or steps
These issues often go unnoticed—but have a direct impact on revenue.
What We Do
We analyse your store from a user and commercial perspective:
Full UX Review
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Navigation and site structure
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Category and product pages
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Cart and checkout flow
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Mobile usability
Conversion Analysis
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Identify friction points
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Drop-off analysis
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Missed opportunities to increase AOV
Performance & Behaviour Insights
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Page speed impact on UX
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Layout and interaction issues
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Heuristic evaluation
Competitor Benchmarking
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Compare against leading competitors
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Identify gaps and opportunities
How We Do It
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We combine UX thinking with ecommerce performance expertise
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Deep knowledge of Magento and Shopify architectures
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We identify issues at code, layout, and performance level
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Align UX findings with CRO, SEO, and PPC strategy
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Focus on commercial impact, not just design opinion
This isn’t subjective feedback—it’s structured, experience-led analysis.
What You Get
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Detailed UX audit report
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Prioritised list of issues (high → low impact)
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Clear, actionable recommendations
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Visual examples and explanations
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Optional implementation support
