Shopify Apps

Client Overview

A leading UK veterinary practice offering online prescription services for pet medications wanted to streamline how their team processed and fulfilled prescription orders placed through their Shopify store.

Challenge

The client was managing prescriptions manually — downloading orders, verifying details, and printing shipping labels through multiple systems. This process was time-consuming, error-prone, and difficult to track as order volume grew.

Solution

We developed a custom Prescription Processing App integrated directly into the Shopify Admin. The app automates the import, review, and labeling of prescription orders, ensuring accuracy and efficiency.

Key features include:

• 🔄 Automated import of new prescription orders from Shopify
  
• 💊 Prescription verification dashboard for pharmacists and staff
  
• 🖨️ One-click label printing once orders are approved and ready to ship
  
• 📦 Real-time order status updates back to Shopify for seamless fulfilment tracking
  

Results

• ⏱ Reduced processing time by over 60%
  
• ✅ Improved prescription accuracy through built-in validation and clear order data
  
• 💡 Streamlined workflow for veterinary staff, enabling faster, error-free dispatching
  
• 📈 Scalable process ready to support growing online demand
  

Tech Stack

• Shopify Admin App (custom-built)
  
• Node.js / React
  
• Shopify Admin API & Orders API
  
• Print integration with system label printers
  

Outcome

The app transformed the client’s online prescription fulfillment into a fully integrated, efficient, and compliant workflow — freeing up staff to focus on patient care rather than admin tasks.